Wellex Customer Service
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Recent activity by Wellex Customer Service-
How long do I take IC Well for?
Individual response times vary. Some people may begin to notice improvements in overall bladder comfort within a few weeks of consistent daily use. For more comprehensive support of the bladder lin...
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When & how should I take IC Well?
For optimal support, IC Well should be taken consistently with food to reduce the chance of gastrointestinal discomfort. Typical usage:Initial phase: 2 capsules twice daily, or as recommended by yo...
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How does IC Well help with bladder pain or urgency?
IC Well is formulated to support the integrity of the bladder lining (including the glycosaminoglycan or GAG layer) and to help maintain healthy inflammatory and histamine responses. By providing n...
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What is IC Well formulated for?
IC Well is a dietary supplement developed to support the health of the bladder lining and the body’s natural inflammatory response. It is often used by individuals experiencing symptoms associated ...
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I forgot my password. How do I reset it?
If you forgot your password:Click Sign InSelect Forgot PasswordEnter your email addressFollow the reset instructions sent to your inboxIf you do not receive the reset email, please check your spam ...
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When will I be charged?
For automatic subscriptions, your card will be charged on your scheduled renewal date:Monthly Subscription: Every 30 daysQuarterly Subscription: Every 3 monthsFor manual subscriptions, payment must...
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How often will my subscription orders ship?
Your automatic renewal schedule is based on the product you selected:1-month delivery: A 1-month supply auto-shipped monthly3-month delivery: A 3-month supply auto-shipped every 3 monthsYou can man...
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Why did my subscription renew while my previous order was delayed?
Subscription renewals are based on your selected delivery frequency and original renewal schedule, not delivery timing.Shipping delays or backorders do not automatically modify your renewal date.If...
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Will I be notified before my subscription renews?
Yes, we send a renewal reminder email before your upcoming subscription renewal. This gives you time to:Update your shipping addressChange your delivery dateSkip your next shipmentCancel your subsc...
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I cancelled but was still charged — why?
Changes must be made at least 24 hours before your scheduled renewal date.If cancellation occurs after the renewal charge has processed, that order will still be fulfilled.If you believe your cance...