Do you ship internationally?
Yes, Wellex ships internationally to select countries.
We currently ship to most European countries, as well as Australia, New Zealand, many countries in Latin America, and parts of Asia.
For the most up-to-date list of available shipping destinations, please refer to the country dropdown menu on the checkout page.
How long does international shipping take?
International orders typically arrive within 2–4 weeks.
Will I have to pay customs fees or duties?
Customs fees, duties, and import charges vary by country and are the responsibility of the customer.
We recommend checking your local customs policies before placing an order.
What if my package is held by customs?
If your package is held by customs and is not returned to us, we are unable to provide a refund.
If the package is returned to Wellex, we will issue a credit for the product cost. Please note that shipping charges are non-refundable.