If you need to cancel your order, please contact us as soon as possible.
If we are notified within 24 hours of purchase, we can often cancel the order before it ships. However, cancellation is not guaranteed, as orders begin processing quickly once placed.
Important Timing Information
- Orders may enter fulfillment shortly after purchase.
- Once an order has been processed or shipped, we are unable to cancel it.
- If your order has already shipped, our 30-day return policy will apply instead.
We recommend contacting us immediately at customerservice@wellex.co with your order number if you would like to request cancellation.